contact_us_ext

Contact Us

Country

Address

Customer Service

Business Hours

Hong Kong

Vantive Healthcare Ltd.
Suite 2701-2, 27/F., Oxford House, Taikoo Place, 979 King’s Road, Island East, Hong Kong

General line: 2807 8500

Mon to Fri (except public holiday)

9:00-13:00 ; 14:00-17:30

Malaysia

Vantive Sdn Bhd
B-21-3, Level 21, The Ascent,
Paradigm, No.1, Jalan SS7/26A,
Kelana Jaya, 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia

General Line: 
 
Hotline (For Support) 

Monday - Friday

8:30am - 5:30pm

New Zealand

Vantive Ltd
33 Vesty Drive,
Mt Wellington
Auckland 1060
New Zealand

Phone: 0800 436 770

Monday - Friday

09:00 - 17:00

Australia

Vantive Pty Ltd
Suite 30.1, 155 Miller Street, North Sydney NSW 2060
Australia

Phone: 1800 920 133

Monday - Friday

09:00 - 17:00

Singapore

Vantive Pte. Ltd.
2 Woodlands Industrial Park D Street 2 (Front Office)
Singapore 737778

Hotline (For Nurses Clinical Administrator) Sharesource Trainer Contact No:

Mon - Fri, 8:30AM - 5:30PM

Japan

Vantive Japan
Granpark Tower 30F
3-4-1 Shibaura
Minato-ku
Tokyo, 108-0023
Japan

0120-506-871(Help Desk)

Weekdays 9:00 - 17:30

Saturday, Sunday, Public Holiday, Summer Holiday, New Year's Day, New Year's Holiday are OFF

Thailand

Vantive Healthcare (Thailand) Co., Ltd
1550 Thanapoom Tower, 11 th Floor,
New Petchburi Road, Makasan,
Rajthevi, Bangkok 10400 Thailand

Telephone: +66 2667 0505

Monday to Friday

8:00 AM to 5:00 PM

India

Vantive Healthcare Private Limited,
5th Floor, Tower A, Bldg 9, DLF Cyber City Phase-III,
DLF Qe, Gurgaon-122002, Haryana, India

Name and address of importer:
Vantive Healthcare Private Limited,
Chamber No. C 39, Ground Floor,
Pharma Hub 3, Malmatta No. 835,
C/O JWL Cold Store Pvt. Ltd., Palaspe,
Taluka Panvel, Dist. Tal: Panvel (Raigad Zone 1), Pin: 410221

Consumer Care Number: 18001021110
Consumer care email id:
[email protected]

 

Taiwan

"Vantive" Sharesource Connectivity Platform for Use with the Homechoice Claria APD System
License number: 030347

Manufacturer name and address:
Manufactured by Vantive US Healthcare LLC

(Address: One Baxter Parkway Building 6 Deerfield, IL 60015, U.S.A.)
for Vantive Health GmbH
(Address: Thurgauerstrasse 130, 8152 Glattpark (Opfikon), Switzerland)
Local company name: Vantive Healthcare Ltd
Local company address:
Room A1 20F, No. 68, Sec 5,
Zhongxiao E rd, Xinyi Dist,
Taipei City, 110419, Taiwan
Any question, please directly contact your Vantive sales representative, or call the Renal Care
Toll-Free No: 0800-800-399

Monday to Friday 9:00-12:30 ; 13:30-18:00 (excluding public holidays)

Brunei

DKSH BRN SDN BHD
Lot Q49-50, Lambak Kanan Industrial Area (West),
Berakas Link Road BC2315, Brunei Darussalam.

Phone: +673 242 5005
Sharesource hotline: +673 7151970 (24hours)

Monday - Friday

8:30am - 12:00pm, 1:15pm - 5:00pm

Saturday: 8:00am - 12:00pm

NH-ProductInformation

与 Homechoice Claria APD 系统配套使用的 Sharesource 连接平台

5CGM01 (01) 57332414206296 (10) 8.18.4

生产地: USA

(11) 2026-07-29

与 Homechoice Claria APD 系统配合使用的 Sharesource 连接平台包含以下设备:

医疗设备模块

5CGM02Device Claria (01) 27332414206455 (10) 5.8.4

Sharesource 配件模块

Sharesource 配件5CGM03 (01) 27332414206462 (10) 6.12.4_10.11.4_2.4.2_10.0

(设备核心: 6.12.4
Sharesource 平台: 10.11.4
Sharesource API: 2.4.2
Sharesource 基础架构: 10.0)

生产地: USA

(11) 2026-07-29

Sharesource Adequest

5CGM20 (01) 57332414206302 (10) 2.12.4

生产地: USA

(11) 2026-07-29

Sharesource Adequest 包括以下设备:

医疗设备模块

5CGM21Adequest (01) 27332414254326 (10) 1.10.4

Sharesource 配件模块

Sharesource 配件5CGM03 (01) 27332414206462 (10) 6.12.4_10.11.4_2.4.2_10.0

(设备核心: 6.12.4
Sharesource 平台: 10.11.4
Sharesource API: 2.4.2
Sharesource 基础架构: 10.0
注:设备核心将不用于 Sharesource Adequest)

生产地: USA

(11) 2026-07-29

Sharesource 产品

与 Amia 自动 PD 系统配套使用的 Sharesource 连接平台
版本: 6.14.4
产品编码: 5C9400
57332414206319
生产地: USA
生产日期: 2026-07-29

Sharesource Connectivity Platform for Use with MyPD Patient Mobile Application
版本: 1.12.5
产品编码: 5C9500
57332414206326
生产地: USA
生产日期: 2026-08-05