contact_us_ext

Contact Us

Country

Address

Customer Service

Business Hours
Hong Kong

Vantive Healthcare Ltd.
Suite 2701-2, 27/F., Oxford House, Taikoo Place, 979 King’s Road, Island East, Hong Kong
General line: 2807 8500

Mon to Fri (except public holiday)

9:00-13:00 ; 14:00-17:30
Malaysia

Vantive Sdn Bhd
B-21-3, Level 21, The Ascent,
Paradigm, No.1, Jalan SS7/26A,
Kelana Jaya, 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia
General Line: 
 
Hotline (For Support) 

Monday - Friday

8:30am - 5:30pm
New Zealand

Vantive Ltd
33 Vesty Drive,
Mt Wellington
Auckland 1060
New Zealand
Phone: 0800 436 770

Monday - Friday

09:00 - 17:00
Australia

Vantive Pty Ltd
Suite 30.1, 155 Miller Street, North Sydney NSW 2060
Australia
Phone: 1800 920 133

Monday - Friday

09:00 - 17:00
Singapore

Vantive Pte. Ltd.
2 Woodlands Industrial Park D Street 2 (Front Office)
Singapore 737778
Hotline (For Nurses Clinical Administrator) Sharesource Trainer Contact No:

Mon - Fri, 8:30AM - 5:30PM
Japan

Vantive Japan
Granpark Tower 30F
3-4-1 Shibaura
Minato-ku
Tokyo, 108-0023
Japan
0120-506-871(Help Desk)

Weekdays 9:00 - 17:30

Saturday, Sunday, Public Holiday, Summer Holiday, New Year's Day, New Year's Holiday are OFF
Thailand

Vantive Healthcare (Thailand) Co., Ltd
1550 Thanapoom Tower, 11 th Floor,
New Petchburi Road, Makasan,
Rajthevi, Bangkok 10400 Thailand
Telephone: +66 2667 0505

Monday to Friday

8:00 AM to 5:00 PM
India

Vantive Healthcare Private Limited,
5th Floor, Tower A, Bldg 9, DLF Cyber City Phase-III,
DLF Qe, Gurgaon-122002, Haryana, India

Name and address of importer:
Vantive Healthcare Private Limited,
Chamber No. C 39, Ground Floor,
Pharma Hub 3, Malmatta No. 835,
C/O JWL Cold Store Pvt. Ltd., Palaspe,
Taluka Panvel, Dist. Tal: Panvel (Raigad Zone 1), Pin: 410221
Consumer Care Number: 18001021110
Consumer care email id:
[email protected]

 
Taiwan

"Vantive" Sharesource Connectivity Platform for Use with the Homechoice Claria APD System
License number: 030347

Manufacturer name and address:
Manufactured by Vantive US Healthcare LLC

(Address: One Baxter Parkway Building 6 Deerfield, IL 60015, U.S.A.)
for Vantive Health GmbH
(Address: Thurgauerstrasse 130, 8152 Glattpark (Opfikon), Switzerland)
Local company name: Vantive Healthcare Ltd
Local company address:
Room A1 20F, No. 68, Sec 5,
Zhongxiao E rd, Xinyi Dist,
Taipei City, 110419, Taiwan
Any question, please directly contact your Vantive sales representative, or call the Renal Care
Toll-Free No: 0800-800-399

Monday to Friday 9:00-12:30 ; 13:30-18:00 (excluding public holidays)

Brunei

DKSH BRN SDN BHD
Lot Q49-50, Lambak Kanan Industrial Area (West),
Berakas Link Road BC2315, Brunei Darussalam.
Phone: +673 242 5005
Sharesource hotline: +673 7151970 (24hours)

Monday - Friday

8:30am - 12:00pm, 1:15pm - 5:00pm

Saturday: 8:00am - 12:00pm

NH-ProductInformation

Sharesource Connectivity Platform for Use with Homechoice Claria APD System

5CGM01 (01) 57332414206296 (10) 8.18.4

Place of Manufacture: USA

(11) 2026-07-29

Sharesource Connectivity Platform for Use with Homechoice Claria APD System include the following devices:

Medical Device Module

5CGM02Device Claria (01) 27332414206455 (10) 5.8.4

Sharesource Accessories Module

Sharesource Accessories5CGM03 (01) 27332414206462 (10) 6.12.4_10.11.4_2.4.2_10.0

(Devicecore: 6.12.4
Sharesource Platform: 10.11.4
Sharesource API: 2.4.2
Sharesource Infrastructure: 10.0)

Place of Manufacture: USA

(11) 2026-07-29

Sharesource Adequest

5CGM20 (01) 57332414206302 (10) 2.12.4

Place of Manufacture: USA

(11) 2026-07-29

Sharesource Adequest include the following devices:

Medical Device Module

5CGM21Adequest (01) 27332414254326 (10) 1.10.4

Sharesource Accessories Module

Sharesource Accessories5CGM03 (01) 27332414206462 (10) 6.12.4_10.11.4_2.4.2_10.0

(Devicecore: 6.12.4
Sharesource Platform: 10.11.4
Sharesource API: 2.4.2
Sharesource Infrastructure: 10.0
Note: Device core will not be used for Sharesource Adequest)

Place of Manufacture: USA

(11) 2026-07-29

Sharesource Products

Sharesource Connectivity Platform for Use with the Amia Automated PD System
Version: 6.14.4
Product Code: 5C9400
57332414206319
Place of Manufacture: USA
Date of Manufacture: 2026-07-29

Sharesource Connectivity Platform for Use with MyPD Patient Mobile Application
Version: 1.12.5
Product Code: 5C9500
57332414206326
Place of Manufacture: USA
Date of Manufacture: 2026-08-05